Damian was genuine, none of the bullshit sales crap. From the moment we were approached by Damian we found him to be courteous and friendly which made us feel comfortable enough to have a chat with him. A big Thank-you for making our purchase into a hassle free sale . My husband was very happy with his honesty.
Martin was lovely, helped me unload the old car and showed me features in the new CHR. Made sure the car was clean when I picked it up and even had chocolates waiting for me. Great service, very helpful when unloading and picking up the new car. Staff were lovely to deal with, not pushy or made you feel pressured into buying.
I am more than happy went previously to another dealer and found Grant to be more sincere, Grant was such a genuine nice guy and I just found out he is actually the owner of the dealership, I will always buy my vehicles from here. The experience was superb great staff, comfortable furniture, great coffee and the receptionist was extremely welcoming
Paul was very professional and patient throughout the entire process, a pleasure to deal with.
My family and I will always come back to purchase vehicles from Martin.
Paul was great, he made me feel comfortavle and wasn't over-bearing. Customer service was outstanding. They couldn't have done any more to please us. Polite and professional all the way through. Couldn't fault them in any way. Absolutely wonderful.
What I particularly liked was that I didn't feel pressured at any time. Damien was lovely and all the staff were lovely to Lauren and myself. I would definitely recommend Melton Toyota, to my friends. Every body deserves to have that new car feeing once in their life. Oh what a feeling.?
Staff were willing to listen to what you want and are willing to go that bit extra to meet your needs. Overall when purchasing my new Corolla, I was treated with respect and all staff at the dealership were friendly and willing to help.
Made the entire deal of purchasing a car easy and professional
I was well looked after and the service was excellent. I have been dealing with Brian for 5 years now and he is wonderful. He is very accommodating, explains everything well and very lovely to deal with.
The sales person Paul was very helpful and not pushy. He was very happy to answer all of my questions. I was also very happy about how I was introduced to the services staff and the area for when I need to book my Toyota in for a service.
Overall I felt that I was a valued client and would recommend Melton Toyota to anyone who is considering on purchasing a car in the future. I would come back again to this dealership for when I purchase another Toyota. Very impressed
Hospitality and professionalism was a key stand out. Brian was experienced and a real gentleman.
Damo was the best person I have ever dealt with buying a new car, he made the experience a walk in the park. I would buy a new car off him or recommend him at Melton Toyota to anyone as we have now bought 2 cars from him.
Everyone I spoke to were friendly, polite, helpful and best of all not pushy so it was very easy to make my mind up on a purchase
Martin was excellent, kept me fully updated and explained the whole purchase process from start to finish. This is the 4th Toyota that I've owned and I found them to be exceptional.
Quality of service and experience. Overall a fair and honest negotiation and finance was terrific. Truely humbled with the treatment we received at Melton Toyota. The atmosphere of the dealership was amazing and they let me decide when I was ready to move forward with the purchase of my new Camry, no pressure at all.
Paul took me over every step as this was my first new car ever. I would recommend Melton toyota to friends and family no hesitation at all. I would also like to say this was my first Toyota and my first new car, if all of your dealers are as professional as Melton Toyota, the Toyota brand can only get stronger, keep up the good work.
James as easy going and produced everything that I needed. 10/10 from me. Got looked after great by everyone. Great team at Melton Toyota
Damien was easy to deal with, he has great customer service skills. Very down to earth and finance was made simple, I would highly recommend them!
Brian Mcnabb was fantastic, have had many dealings with him over the years & is always great to deal with, very honest. I travelled 3000 KLMS t odeal with him, he's the best Toyota salesman i've ever dealt with. Brian always rings you back in a timely manner and gets the deal done in the quickest possible time with a fair price & great customer services. He's an asset to Toyota.
From the first interaction with Damien to the last I felt that nothing was too much trouble and that I was genuinely being looked after. Very personable, thorough and once again nothing was too much trouble. Thank you so much for taking the worry away for purchasing a new car.
Our overall experience at Melton Toyota was extremely good and 110 percent positive. The customer service and the treatment of the clients (us) was of the one of the highest we have ever seen or experienced at any car dealership. The whole process from the moment we walked in to the day we drove the car from Melton Toyota was very enjoyable and this positive experience was due to the service personnel at Melton Toyota especially Damian and Goce.
The way the car was presented to us with all the information was really good. I have already recommended the Melton Toyota to all my families and friends and my husband has already decided to upgrade his Toyota Prado at Melton Toyota. Our salesperson was Damian, he was extremely knowledgeable, approachable and very hospitable. He made us feel very comfortable the moment we walked into Melton Toyota and always put our needs above anything. He was very friendly and we quickly built a trusting relationship which made the whole process of buying the car very enjoyable and stress-free. I’m really pleased that I went to Melton Toyota the service is so good and the people there are so humble, friendly and so nice.
Friendliness, communication and Melton Toyota being able to do a great deal. Always kept me up to date with the delivery time of my Landcruiser.
Everyone looked after me very well. This is the first time I purchased a Toyota but I will now be trading in for a new version every 3 years. Extremely impressed.
The team at Melton Toyota are extremely friendly and were all very helpful. I would and have recommended them to friends and family. Paul was fantastic, he went above and beyond to help me with all of my needs.
Rey was very informative and allowed us to take our time in making our own decision. We didn't feel rushed or pressured to purchase. He was helpful and considerate of our needs. The most friendly gorup of people I've ever had the pleasure of dealing with, they just couldn't do enough for us. James did an exceptional job, I am very happy. I've had dealings with other car sales people over many years, and Toyota Melton outshines them all by far.
The service from your team especially Ray and Paul the pressure was on to deliver the Hilux and they both went beyond to make sure it was ready and I am sure the work shop staff did the same. Great dealership we have now purchased two vehicles and get all our services at Melton Toyota we changed from BMW To Toyota.
No hassles start to finish, They take care of everything!
I felt Very comfortable for my first experience of buying a new car. Rey made me feel at home answered all my questions alleviated all my concerns everything that I would ever wish for my first time experience
We were looked after by Rey an Asian guy at Melton Toyota and he was really good in what he was doing. The moment we stepped in Toyota we felt really humbled and been looked after very well. As a customers perspective if you can’t comfort the client you can’t do any sale. That s what make us spent 55,000 $ with Melton Toyota because of the detailed information and friendly environment. The sales person was very friendly and knowledgeable. He gave us a really good deal with our trade in vehicle and with our new vehicle. All over Melton Toyota was the best and highly recommended. All the staff in Melton Toyota are really good and professional in what they do. From the day I bought my Toyota kluger i was informed on regular basis about the whereabouts of the vehicle and got no issues in the delivery. I also traded in my Mitsubishi out lander for which i got really good value from Toyota. Very happy with the customer service and definitely will buy my next car from Melton Toyota. The Team from Melton Toyota made it easy for us to deal and purchase are new Kluger through-out the whole process and very helpful
The friendly meet and greet by Sarah and James Nancarrow including the unveiling of our car clearly shows that we are valued customers. Didn't get any of that with Chrysler Jeep 5 years ago. The vehicle delivery process undertaken by James included introduction to the Service department staff by Brett Brocklesby and he explained the booking processes etc. This certainly gives me a feeling of trust, to know that my vehicle will be serviced thoroughly and professionally into the future. As for the vehicle itself, so far it is amazing and I now realise I should have bought Toyota 5 years ago.
GOCE is also an excellent finance and insurance manager! His background is pretty much customer service so it doesn't surprise me! Goce is really well mannered, no matter how many questions I asked him he always answered with patience! I don't know if Goce is casual or full-time at Toyota, but if he's not permanent at Toyota, they should make him full time there because it'll be a big loss if they don't make him permanent, he will be a great asset to the company in the future! Plus I know that he's a great guy, he's cool and he's calm, thanks Goce you really made the process easy and smooth for me, your customer service is top knotch, second to no one there at Toyota!
The customer service was fantastic. Rey, Goce and Sarah were wonderful to deal with. Rey answered all of our questions. He had a very gentle nature and was not pushy at all. We really appreciated all the assistance and kindness he gave all of us. We'd really like to take the opportunity to thank all the staff that assisted us at Toyota Melton. We LOVE the car, we loved the service and have shared our fantastic experience with everyone! Thank you once again.
The friendly smile and offering to help with any details during conversations while I was browsing. I was impressed because everyone made me feel special by offering me a drink of tea, coffee or water when I was in the show room. I went for a test drive in two cars with no fuss. The Salesperson was always polite and professional.I was made to feel ever so important when I picked up my car. I had no idea my car would be covered in red material with the biggest blue bow. It looked like the biggest gift I had ever received! My name printed with congratulations! Photos taken of me next to my car after the unveiling! Driving my car out of the showroom. Thank you to the Salesperson and everyone for making me feel so special
I would like to add that my experience with Melton Toyota was nothing short of fantastic, it was like I’d known everyone for years
I am very happy because I received a beautiful treatment from this company and wish you every success
I am very happy because I received a beautiful treatment from this company and wish you every success
Thank you to our generous guests for sharing their experiences.
Your kind words encourage us to try harder every day.
Melton Toyota - at your Service