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Keith and Joan set a foundation for our business rich in community spirit. Family values remain central to our beliefs, our actions, and our ambitions for the future. Forward-thinking and innovative, Melton Toyota has earned wide respect for anticipating its customers desires and needs. Our focus is on turning simply 'good' into 'Great!' and we call this quest the Melton Toyota Way. On Keith and Joan's retirement in 2002, their eldest son Grant, after 12 years training in all facets of the business, took the reins of the Harrison legacy. But Grant is quick to point out that leadership is not a right of inheritance. It's about humility, challenge, flexibility. It's about listening, and supporting staff, customers, and family alike. It's about a little service station on High St, in 1973. It's the spirit that defines our team and is the Melton Toyota Difference. President's Award - In 2002 Melton Toyota received the prestigious President's Award as recognition of levels of excellence achieved across all departments. Silver Excellence Award – Spare Parts 2009, 2010 Training Excellence Award - 2009, 2010 National Skill Winners – INTERNATIONAL HALL OF FAME INDUCTEES Service Advisor - Leigh Evans 1995 Service Advisor - Rob Richardson 2010 Service National Skills Region Winners -2008 Service Advisor, 2004 Service Advisor, 20025 Service Technician Customer Experience National Skills Region Winners -2008 Sales Excellence Award - received 2001, 2002, 2003 Service Excellence award - received 1985, 1986, 1987, 1990, 1991, 1992, 1996, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 Parts Excellence Award - received 1985, 1986, 1987, 1990, 1991, 1992, 1998, 2000, 2001, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010 Business Manager Excellence Award - received 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008 Customer Relations Excellence Award - received 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2007, 2008, 2010 Greater Western Chamber of Commerce and Industry Excellence 2007, 2008, 2009 Shire of Melton Business Excellence Awards - 2008 Best Franchise Business Shire of Melton Business Excellence Awards - 2008 Best Business Shire of Melton Business Excellence Awards - 2006, 2007, 2008 Best Medium Business Shire of Melton Business Excellence Awards - 2008 Shaun Willis Apprentice of the Year Shire of Melton Business Excellence Awards - 2009 Inaugural Hall of Fame Inductees |
From Keith and Joan Harrison's humble service station beginnings on High St in 1973, to Grant Harrison's outstanding facilities on the same street today, Melton Toyota has always credited its success to one key belief: Honesty Above All.
Shire of Melton Business Excellence Awards - 2007 Best Large Retail Business
